Doo Payment Help Center

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Topics

Corporate Account

I have new information that needs to be updated. Where can I update? Where do I send my KYC documents to? Does the exchange application form need to be resubmitted for every time application? Or just submit it once, and then don't need to submit it again? What kinds of documents required for source of funds? Can KYC documents could provide in B&W (Black and White)?

Personal Account

I have new information that needs to be updated. Where can I update? What is Selfie with an ID? Nationality that cannot open an account at Doo Payment Where do I send my KYC documents to? Does the exchange application form need to be resubmitted for every time application? Or just submit it once, and then don't need to submit it again?

Payment

How can you collect the gold after purchase? If interested to buy gold, is it paper gold or spot gold? If I want to exchange in a large sum, what to do? Can I use Binance or OKX online transaction? Can I use other third party platform to do the exchange service, such as: Alipay or WeChat transfer?

Regulatory Licenses

Where are Doo Payment regulated and what is the regulatory number?

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